Adobe Campaign Classic Faces Major EMEA Disruption on October 21
Adobe Campaign Classic experienced a major service disruption on October 21, 2026, affecting campaign execution operations for a subset of customers in EMEA. Adobe listed ACC Email Execution & Deliverability and ACC Real Time Interaction as impacted services. The incident ran from 6:28 PM to 10:22 PM GMT and was closed after connectivity to a connected third-party service was restored. Adobe’s incident record reports that all systems were fully operational after resolution. (status.adobe.com)
Campaign operations dependent on the service were unavailable
Affected customers were unable to run Campaign-related operations that depended on the connected third-party service. Adobe did not identify a Campaign build, upgrade, or configuration change associated with the incident. Customers still experiencing symptoms were directed to contact Adobe Campaign Support through the Support Portal in the Admin Console. (status.adobe.com)
