Salesforce Data Cloud Incident Delays Activation Jobs on October 19, 2026
Salesforce reported a Data Cloud feature degradation on October 19, 2026, affecting processing for Data 360 customers. Activation jobs were queued and timing out. Salesforce later identified possible impact to Calculated Insights, Data Transform, and Data 360 CRM Connectors, while a subset of customers using Marketing Cloud Connector also experienced the issue. The incident remained ongoing at the latest update. Salesforce Trust Status (help.salesforce.com)
Data 360 processing impact
Salesforce attributed the degradation to a third-party provider issue. The provider was rolling back a recent change while Salesforce tested an alternative processing path. Salesforce reported that new jobs were running successfully in a test environment, but it had not provided a completion time for the provider rollback. Teams using Data 360 activation, Calculated Insights, Data Transform, or CRM Connectors should verify job completion and downstream data freshness before treating affected outputs as current. (pingoru.io)
