We leverage Atlassian and its suite of tools to manage software development projects. For task tracking, we utilize Jira, while the codebase is hosted on Bitbucket, and documentation is stored on Confluence. Each client receives a dedicated space where all project details are meticulously captured, unless they prefer to use their own infrastructure. Should a subscription be canceled, the client’s space will be archived for 6 months before being permanently removed.

For complex tasks, such as implementing custom features in the environment, we kindly request you to create an Epic for these specific requirements. This Epic will serve as a container for smaller tasks that we will systematically work on to achieve the desired outcome. Breaking down the project into manageable tasks allows for a more organized and efficient approach, ensuring every aspect is carefully addressed and completed to your satisfaction.

For custom content builder blocks, journey activities and cloud apps we mostly utilize MERN (MongoDb, Express, React, Node.js) stack with slight changes depending the project we currently work on.

For every Adobe Campaign Subscription, you gain the advantage of a complimentary development environment exclusively dedicated to your needs. As for Salesforce Marketing Cloud, if your company lacks any sandbox or development environment, we have a solution. We can sign a Non-Disclosure Agreement (NDA) to ensure the utmost confidentiality and provide you with a suitable environment for your marketing endeavors.

You can pause or cancel your subscription at any time. If the subscription is canceled within the first month as a new customer, we will refund you the amount proportionally based on the number of days left in the month. If not, you can continue creating tasks only until the end of your billing cycle. When your subscription is paused, perhaps because you don’t have work for us every time, you can resume it whenever you want, and you will be charged in the next billing cycle. Your subscription can be resumed upon an individual request.