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A Form Handler is a web form endpoint or processing component that receives submitted field values and passes them to a connected system. It may validate, transform, store, or route data rather than display the form itself.
In Salesforce Marketing Cloud Next, a Form Handler connects a published form with the Salesforce environment so submissions can be processed. Its operation can depend on the form configuration and JavaScript resource used to send data.
Common troubleshooting includes checking publication status, endpoint settings, browser errors, and the required JavaScript library after an environment change. Related terms include form endpoint, submission handler, data mapping, and client-side script.
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