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	<title>NVIDIA &#8211; Martech Notes</title>
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	<title>NVIDIA &#8211; Martech Notes</title>
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		<title>Salesforce Launches Koa CRM Reasoning Model for Agentforce</title>
		<link>https://www.martechnotes.com/salesforce-launches-koa-crm-reasoning-model-for-agentforce/</link>
					<comments>https://www.martechnotes.com/salesforce-launches-koa-crm-reasoning-model-for-agentforce/#respond</comments>
		
		<dc:creator><![CDATA[Marcel Szimonisz]]></dc:creator>
		<pubDate>Wed, 16 Sep 2026 18:03:31 +0000</pubDate>
				<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[Salesforce]]></category>
		<category><![CDATA[Agentforce]]></category>
		<category><![CDATA[Artificial Intelligence]]></category>
		<category><![CDATA[Koa CRM]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[NVIDIA]]></category>
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					<description><![CDATA[Salesforce announced Koa, its first CRM reasoning model for Agentforce, on September 15, 2026, giving selected customers access to a Salesforce-controlled model designed for complex, multi-step CRM workflows. Koa is available to select pilot customers now, with general availability expected in winter 2026 in U.S. regions, according to the official Koa announcement. Koa Adds CRM-Specific [&#8230;]]]></description>
										<content:encoded><![CDATA[<p>Salesforce announced Koa, its first CRM reasoning model for Agentforce, on September 15, 2026, giving selected customers access to a Salesforce-controlled model designed for complex, multi-step CRM workflows. Koa is available to select pilot customers now, with general availability expected in winter 2026 in U.S. regions, according to the official Koa announcement. Koa was built by post…</p>
<p><a href="https://www.martechnotes.com/salesforce-launches-koa-crm-reasoning-model-for-agentforce/" rel="nofollow">Source</a></p>]]></content:encoded>
					
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