SFMC TIP | Open a case

in  Marketing Automation, Salesforce Marketing Cloud, SFMC Tips & Tricks
less than a minute read

As the title says open a case every time you experience issue or some feature you used on another instance and now is gone.

Why open a case? Support can see more than you will ever do. For example when you automation fails with detailed error “Error has occurred”. Simple solution is to “open a case”. Support will tell you exactly what happened. You need to enable features like dynamic sender profiles, data extension send templates etc.

in  Marketing Automation, Salesforce Marketing Cloud, SFMC Tips & Tricks

SFMC TIP | Data views for transactional emails

1 minute read

Data views in Salesforce Marketing Cloud are very handy, when it comes to getting data insights from various sources inside the platform. I will give you a quick start on how to get data insights for you transactional emails using data views. We will use data from _Sent, _Job, and _Subscriber view s.TriggererSendDefinitionObjectID – object […]

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in  Marketing Automation, Salesforce Marketing Cloud, SFMC Tips & Tricks

SMFC TIP | NULL value comparison in IF statement

less than a minute read

If you have field in DE that its value is not always populated for a particular row (customer) and you test field value against any value cloud page will throw an 500 – internal server error. To fix this you will need to add another AND-condition to test field value for NULL

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in  Marketing Automation, Salesforce Marketing Cloud, SFMC Tips & Tricks

SFMC TIP | Invalid links in HTML

1 minute read

When the HTML template is used (loading your own HTML code) all the links that use query parameters (?a=b) will resolve to invalid links when they redirect upon user click. This happens when web analytics UTM tags are being attached to the delivery. To resolve this issue all the links with additional query parameters has […]

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in  Marketing Automation, Salesforce Marketing Cloud, SFMC Tips & Tricks

SMFC TIP – Form submission handling

1 minute read

On many occasions when handling any form submission single cloud page application is used. This is great as all of error handling, form submission and processing is on one page so it is actually simpler to implement. But here are some thing you need to take into consideration. Handle GET form submissions I have seen […]

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in  Salesforce Marketing Cloud, SFMC Tips & Tricks

SMFC TIP | Query filtered data extension

less than a minute read

Easy way to segment your data is to use filtered data extension. Here we can use user interface to set up conditions as we like. When you want to add this newly filtered data extension to the SQL activity you will find that data extension cannot be found in the file browser. But it is […]

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in  Marketing Automation, Salesforce Marketing Cloud, SFMC Tips & Tricks

SFMC TIP | Redirect error inside try catch

1 minute read

If you have Redirect function inside the try catch block, either as mixture of SSJS with AMPScript or only in SSJS, it will throw an 500 – Internal Server Error. Let’s take a look on few examples what can create an error that will take you some quality debugging time to figure it out. And […]

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in  Marketing Automation, Salesforce Marketing Cloud, SFMC Tips & Tricks

SFMC TIP | Column names with suffix _dat, _call, _from fail to validate

less than a minute read

Data extension column names with _dat, _call, _from, _join suffix will fail to validate, due to using old style JOIN The fix is really easy you only need to wrap the column name like [test_from] and the problem with validation is history If you know more suffixes that will throw an error let me know

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in  Marketing Automation, Salesforce Marketing Cloud, SFMC Tips & Tricks

SFMC TIP | Creating data extension throws error

less than a minute read

When do you create a new Data Extension from the email studio you might get the very generic message that says Error: updating filter at the very last step of the process. One of the most probable if not the reason is that, the data extension name already exists. To solve this try to add […]

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